A straightforward working relationship

Guarantees and aftercare

We can assist you inEspañolEnglishDeutschРусский

The best aftercare begins with a clear handover: what has been supplied, how it should be used and what to do if an adjustment is needed.

Studio and support

Know what was supplied and how to get help

The order documents describe the furniture, finishes, fittings and installation scope. Keep them with the care information after handover.

01

Written specification

The quotation identifies the agreed modules, materials, fittings and services.

02

Handover check

We review doors, drawers, visible finishes and the agreed work with you.

03

Care for each finish

Cleaning and use advice depends on the chosen surface and hardware.

04

Clear incident report

A description and photographs help us identify the affected part and arrange a review.

Clear information

Questions about guarantees and aftercare

How do I report a problem?+

Contact your project manager with the order reference, photographs and a description. We will explain the next step.

Where can I read the conditions?+

Ask for the proposed order documents before accepting the quotation; keep a copy for later reference.

Your project starts here

Tell us about the issue

Include the order reference, the affected part and what you have noticed.

  1. 01 Initial reply and feasibility review
  2. 02 Suggested next step
  3. 03 A detailed quotation antes de fabricar
Ask on WhatsApp

We will review the information and reply with the next step.