A straightforward working relationship

Guarantees and aftercare

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The best aftercare begins with a clear handover: what has been supplied, how it should be used and what to do if an adjustment is needed.

Studio and support

What is checked at handover and how aftercare works

The details below explain what you can expect and which points need to be confirmed for an individual project.

01

Final review

Doors, drawers, lighting and visible finishes are checked after fitting.

02

Care information

Cleaning and use advice is matched to the installed materials and hardware.

03

Adjustment versus fault

Some moving parts may settle and need regulation; damage and manufacturing faults are assessed differently.

04

Traceable scope

The approved specification helps identify what was supplied and which remedy is appropriate.

Clear information

Questions about guarantees and aftercare

How do I report an issue?

Contact your project representative with the order reference, photographs and a description of the problem. They will explain the next step.

Where can I check the conditions?

Ask for the order documentation and information for the supplied components. Project-specific terms should be available before you accept the order, without limiting applicable statutory rights.

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Antonio SerranoYour contact in Valencia
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